Commonly asked questions - Product concerns

Commonly asked questions

How do I know which products are in stock on Turner Art Supplies?

If a product is in stock, it will have an 'in stock' icon next to it.

Is delivery expensive?

Standard Delivery - £3.95 3-7 working days or Super Delivery - £5.95 1-3 working days.

What is the returns procedure for Turner Art Supplies?

Our Returns Policy page has full details of what to do should you wish to return a product to Turner Art Supplies.

What do I do if I want to exchange an item?

If a product does not meet your expectations, Turner Art Supplies is 100% happy to exchange it for an alternative.

In which ways can I contact Turner Art Supplies?

You can contact Turner Art Supplies in 3 ways - in writing, on the phone or via our online enquiry form - full details for all 3 can be found on the Contact Us page today.

Where can I find the details for each product?

Details, specifications and recommendations can be found alongside each product on the product pages.

Am I entitled to a loyalty discount if I'm a regular customer?

Turner Art Supplies offers a range of effective loyalty discounts for all regular customers - discuss your options by calling the Turner Art Supplies team today.

Do I get a discount if I order in bulk?

A 10% discount is applied to all orders over £100.